Royal Bank of Canada Chief Human Resources Officer Zabeen Hirji explains here that technically it's not RBC that has hired temporary foreign workers to replace RBC employees. No, rather it's that RBC has hired Indian offshore outsourcing company iGATE to do their own hiring as part of RBC's plan to transition RBC IT jobs overseas to India.
What about government reaction that this is unacceptable?
Oh, says Hirji, we were already in conversation with relevant government departments last week and besides everybody is outsourcing overseas now.
At left we see iGATE receiving RBC's Outsourcing Excellence Award back in 2008 when RBC only had 500 iGATE employees working for them.
A few months later, RBC itself received a $25 billion dollar government bailout, or 'backstop' as we prefer to call taxpayer bailouts of corps in Canada, amounting to 63% of the bank's total value. RBC CEO Gordon Nixon took home $10M+ in salary and compensation that same year.
At the time, RBC VP and head of Application Services Marjorie Mong explained :
"The key message to [RBC IT staff] was that offshoring was not about job cuts. It was about augmenting our workforce in a flexible way."
While Canadians were surprised and outraged over the weekend at news of RBC's parasitic behavior, Rochester Institute of Technology public policy professor Ron Hira has spent the last decade studying how "offshore-outsourcing consulting firms" work in the States.
As RBC's Hirji explained above, it was necessary to bring the offshore workers on-site to RBC in order to learn RBC procedures first hand.
The two companies have been working closely since 2005. There is an "RBC Offshore Development Centre" in the iGATE facility in Bangalore.
RBC spokesperson Rina Cortese told Go Public several foreign workers from iGATE will be working in the bank’s Toronto offices until 2015. By then, she said, most of the work will be transferred abroad, but a few of the foreigners will remain indefinitely.
[RBC] workers said they were not offered jobs with iGATE and were told this "realignment" might expand to affect more of the bank’s 57,500 employees in Canada.
Citizenship and Immigration Minister and presumed PM-in-waiting Jason Kenney managed to express surprise that the temporary foreign worker program under his purview he has long touted as absolutely vital to Canadian interests would be so abused.
Yes, that means your Visa card too. Outsource your money to a credit union in your own community instead.